Helping you simplify bulk payments with batch debit and credit facilities{yellow-border}
Batch payments enable you to process multiple transactions at the same time. Payments are aligned to normal EFT clearance times, with the option to schedule future date payments.
A direct debit batch facility helps your practice collect online payments directly from client bank accounts.
Reduced administration time – creating an electronic file is less time-consuming than handling cheques or other bank deposit methods
Reduced transaction fees – lower than the cost of processing cheques and credit card payments
Improved cash flow – faster payments with fewer outstanding debtors
No special software required - create batch payments directly in online banking or upload requests from MYOB, Xero and other third party integration platforms
A direct credit facility helps your practice cut down on paperwork to process payroll payments and pay creditors.
More convenient – with the option to schedule future date payments
Zero costs – no fees for issuing cheques
Saves time –payments can be created by most third party accounting and payroll software platforms
No special software required – create batch payments directly in online banking or upload documents from MYOB, Xero and other third party integration platforms
FAQs{yellow-border}
What is a batch payment?
A batch payment is a single file containing multiple payees which is usually generated from your accounting system. Batch payments enable you to upload and process payment files into online banking for things like payroll or accounts payable. You can store and save templates with payees, accounts, and payment details for future use.
How can I access the batch payment functionality?
If you have a One Account for business and are registered for online banking, you will have access to the functionality in online banking under the ‘Batch Payments’ tab.
How do I make a batch payment?
Simply log into online banking and click on the ‘Batch Payments’ tab. From there select ‘Batch Payment Templates’ and click on ‘Import Template From File’ to import the batch payment file directly from your accounting or payroll system.
Alternatively, you can select an existing template from this list which stores the details of a previous batch to reuse on a regular basis.
How do I cancel a batch payment?
If you need to cancel a batch payment that you have processed you must contact our Client Service Centre on 1300 160 160 as soon as possible. The team will assist you to cancel the whole batch payment where possible. Unfortunately no partial cancelations are permitted.
How do I review the individual payments within a past batch payment?
Under the ‘Batch Payments’ tab in online banking, you can navigate to ‘View Batch Payments’. Here you will find a list of batch payments which are pending or have been posted. The list allows you to action and view the receipt of a particular batch payment. In the receipt you will find a list of beneficiaries relating to the particular batch payment, with details such as Payee Name, BSB, Account number, Description, Amount and Status.
Need more help with batch payments?
Click here to find out more
Where can I find out more information on batch direct debits?
Click here to find out more
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One Account for Business
The BOQ Specialist One Account for Business offers a competitive interest rate on your account balance and links to market leading merchant solutions via our partnership with Fiserv and Tyro.