The Code of Banking Practice is a voluntary code of conduct for member banks of the Australian Bankers Association. It is a self-regulatory code which aims to foster good relations, and to promote good banking practice, when dealing with individual and small business customers, prospective customers and guarantors
BOQ Specialist, as a division of Bank of Queensland Limited ABN 32 009 656 740 AFSL & Australian Credit Licence Number 244616, complies with the Code of Banking Practice.
The ePayments Code is published and monitored by the Australian Securities and Investments Commission (ASIC). It regulates consumer electronic payment transactions, including EFTPOS, direct debits and online payments.
Guidelines for parties involved in Family Law proceedings
We recognise the difficulties that our clients may face when they become involved in family law proceedings. When these proceedings involve financial obligations to the bank or matrimonial property over which the bank holds a mortgage, those proceedings may involve us as your bank. Click here for guidelines for parties involved in Family Law proceedings.