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Stay scam aware
There’s an increase in fraud and scam activity following the global technology issue experienced this weekend. Scammers may pose as representatives from reputable and trustworthy organisations, like a bank, to trick you into providing your personal or account information.
To protect yourself from scams:
Make sure you never provide remote access to your electronic devices, no matter how legitimate the caller may seem.
Never disclose private banking details like your PIN, passwords or one-time verification codes to anyone, not even someone calling from BOQ Specialist.
Don’t click any third-party links received in emails or SMS, even if they claim to be in reference to your banking.
If something seems suspicious, make contact by phone through a verified website to find out more.
You can find more information and support for scam safety on our Fraud and Scam Assistance page.