System status

BOQ Specialist mobile app

  • - The mobile banking app is currently available.

Online banking

  • - Online banking is currently available. 

Credit card

  • - Credit card systems are operational.

Stay scam aware

There’s an increase in fraud and scam activity following the global technology issue experienced this weekend. Scammers may pose as representatives from reputable and trustworthy organisations, like a bank, to trick you into providing your personal or account information. 

To protect yourself from scams:

Make sure you never provide remote access to your electronic devices, no matter how legitimate the caller may seem. 

Never disclose private banking details like your PIN, passwords or one-time verification codes to anyone, not even someone calling from BOQ Specialist. 

Don’t click any third party links received in emails or SMS, even if they claim to be in reference to your banking. 

If something seems suspicious, make contact by phone through a verified website to find out more. 

 

You can find more information and support for scam safety on our Fraud and Scam Assistance page.