Helping you simplify bulk payments with batch debit and credit facilities

Batch payments enable you to process multiple transactions at the same time. Payments are aligned to normal EFT clearance times, with the option to schedule future date payments.


A direct debit batch facility helps your practice collect online payments directly from client bank accounts.  

  • Reduced administration time – creating an electronic file is less time-consuming than handling cheques or other bank deposit methods
  • Reduced transaction fees – lower than the cost of processing cheques and credit card payments
  • Improved cash flow – faster payments with fewer outstanding debtors
  • No special software required - create batch payments directly in online banking or upload requests from MYOB, Xero and other third party integration platforms


A direct credit facility helps your practice cut down on paperwork to process payroll payments and pay creditors.

  • More convenient – with the option to schedule future date payments
  • Zero costs – no fees for issuing cheques
  • Saves time –payments can be created by most third party accounting and payroll software platforms
  • No special software required – create batch payments directly in online banking or upload documents from MYOB, Xero and other third party integration platforms 



  • What is a batch payment?

    A batch payment is a single file containing multiple payees which is usually generated from your accounting system. Batch payments enable you to upload and process payment files into online banking for things like payroll or accounts payable. You can store and save templates with payees, accounts, and payment details for future use.


  • How can I access the batch payment functionality?

    If you have a One Account for business and are registered for online banking, you will have access to the functionality in online banking under the ‘Batch Payments’ tab.

  • How do I make a batch payment?

    Simply log into online banking and click on the ‘Batch Payments’ tab. From there select ‘Batch Payment Templates’ and click on ‘Import Template From File’ to import the batch payment file directly from your accounting or payroll system.

    Alternatively, you can select an existing template from this list which stores the details of a previous batch to reuse on a regular basis.

  • How do I cancel a batch payment?

    If you need to cancel a batch payment that you have processed you must contact our Client Service Centre on 1300 160 160 as soon as possible. The team will assist you to cancel the whole batch payment where possible. Unfortunately no partial cancelations are permitted. 

  • How do I review the individual payments within a past batch payment?

    Under the ‘Batch Payments’ tab in online banking, you can navigate to ‘View Batch Payments’. Here you will find a list of batch payments which are pending or have been posted. The list allows you to action and view the receipt of a particular batch payment. In the receipt you will find a list of beneficiaries relating to the particular batch payment, with details such as Payee Name, BSB, Account number, Description, Amount and Status.

  • Need more help with batch payments?

    Click here  to find out more

  • Where can I find out more information on batch direct debits?

    Click here  to find out more

  • Important Information

      Any information is of a general nature only. We have not taken into account your objectives, financial situation, or needs when preparing it. Before acting on this information you should consider if it is appropriate for your situation. BOQ Specialist is not offering financial, tax or legal advice. You should obtain independent financial, tax and legal advice as appropriate.

      The issuer and credit provider of these products and services is BOQ Specialist. Terms and conditions, fees and charges and lending and eligibility criteria apply. You should obtain and consider the product terms and conditions before making any decision about whether to acquire the products. We reserve the right to cease offering these products at any time without notice.

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