Merchant facilities

Business banking to help you operate more efficiently

Our straightforward EFTPOS Terminal for merchants is the ideal solution for your specialist practice. Linked directly to our One Account for Business, you can also earn a competitive rate of interest on your everyday account balance.

At BOQ Specialist we understand the importance for a practice to have the ability to quickly and easily manage incoming cash flow. BOQ Specialist’s merchant and payment facility will assist in receiving payments from your customers and making payments to staff and creditors as seamless as possible.

With our One Account for business there are no establishment or monthly account keeping fees. You can also enjoy the convenience of a debit card and access to an optional overdraft to help manage your practice cashflow. Learn more about our One Account for Business.


Merchant facility features:

  • Full functioning terminals accepting all major card types
  • Mobile and counter top terminals available
  • Contactless card payments acceptance
  • Telstra 3G Mobile or IP/Ethernet
  • 5 day settlement (transactions settled to your account on a business day)


Merchant Facilities Helpdesk

Contact number 1800 700 226 available 7 days per week, 24 hours per day

Option 1 - report missing stationery order, incorrect stationery order

Option 2 - technical issues with your terminal

Option 3 - password reset and settlement queries  


BOQ Specialist - a division of Bank of Queensland Limited ABN 32 009 656 740 AFSL and Australian Credit Licence no. 244616 (BOQ Specialist). Use of the information contained on this page is governed by Australian law and is subject to the Terms and Conditions which can be read by clicking here. View the BOQ Specialist Privacy Policy by clicking here.

The issuer and credit provider of these products and services is BOQ Specialist. Terms and conditions, fees and charges and lending and eligibility criteria apply. Any information is of a general nature only. We have not taken into account your objectives, financial situation, or needs when preparing it. Before acting on this information you should consider if it is appropriate for your situation. You should obtain and consider the relevant terms and conditions before making any decision about whether to acquire the product. BOQ Specialist is not offering financial, tax or legal advice. You should obtain independent financial, tax and legal advice as appropriate. We reserve the right to cease offering these products at any time without notice.