Fraud and scam assistance

Protect yourself from scammers

Phishing email alert

November 2021 

BOQ Specialist has been alerted to a phishing email that advises we have placed your account in review, and you are required to answer questions to unlock your account.
 

The email contains a hyperlink that takes you to a fake BOQ Specialist webpage, which asks for your personal details.  If you receive such an email, do not click any links and do not provide your personal or banking details. 
 

BOQ Specialist will never send our clients a link to a sign-in page, ask you to confirm your personal details or to request access to your Internet Banking profile directly.
 

Please call our Client Service team on 1300 160 160 (24 hours a day, 7 days a week) or email financialcrimes@boq.com.au. 

  • Important Information

      Any information is of a general nature only. We have not taken into account your objectives, financial situation, or needs when preparing it. Before acting on this information you should consider if it is appropriate for your situation. BOQ Specialist is not offering financial, tax or legal advice. You should obtain independent financial, tax and legal advice as appropriate.