We're here to help
Our team keeps your hours. We aim to make your finance and banking easy and are happy to visit you at your practice or home to discuss finance options.
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Call BOQ Specialist
Our Client Service Centre prides itself on providing the best possible experience to all BOQ Specialist clients. The centre is operated by our highly capable, degree-qualified team located within Australia.
For all BOQ Specialist related enquiries, please call:
For existing clients who are calling from overseas, please call:
Other contact details
BOQ
For all BOQ general enquiries, please call:
BOQ Finance
For all BOQ Finance related enquiries, please call:
Australia
New Zealand
Online enquiries
For all general enquiries, please complete the form below and one of our finance specialists will be in touch soon.
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Customer details verification
If you’ve received a call or email from the Client Lifecycle Management Team, it’s important that you respond as soon as possible to help ensure your account details remain up to date.
You can contact the team using the following details:
- Phone (within Australia): 1300 624 718 or (07) 3022 5414
- Phone (from overseas): +61 7 3022 5414
- Email: kycrefresh@boqspecialist.com.au
- Hours of operation: Monday to Friday, 8:30am – 4:30pm AEST
This communication is also part of BOQ’s ongoing commitment to keeping your information secure and compliant with regulatory requirements.
Locations
Sydney
Level 15, 255 George Street
Sydney NSW 2000
Mail Address: GPO BOX
2539 Sydney 2001
Melbourne
Level 28, 360 Elizabeth Street
Melbourne VIC 3000
Brisbane
Level 3, 100 Skyring Terrace
Newstead QLD 4006
Perth
Level 4, 111 St Georges Terrace
Perth WA 6000