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Merchant facilities

Business banking to help you operate more efficiently

We understand that the ability to quickly and easily manage incoming cash flow is important to a practice. Through our partnership with Fiserv, our clients have access to market leading merchant solutions. Secure, fast and reliable payment processing for face to face sales, online or over the phone. 

The Move 5000 terminal accepts all major cards and has multiple communication options to ensure you're always connected. Terminals can be integrated with your compatible Point of Sale system for even faster processing and easier reconciliation.

With straightforward Merchant Solutions, linked directly to your One Account for Business, you can also earn a competitive rate of interest on your everyday account balance. You can also enjoy the convenience of a debit card and access to an optional overdraft to help manage your practice cashflow. 


  • Eftpos facility features:

    Eftpos facility features:

    • Simple set up
    • A 3-in-1 terminal - mobile, countertop and integrated
    • Up to six months free rental on the Move 5000 terminal for new BOQ Specialist merchants^
    • Telstra 4G/3G Mobile/ WIFI or IP/Ethernet
    • Same day settlement, seven days a week
    • 24/7 merchant helpdesk


  • eCommerce Solutions

    eCommerce Solutions

    • eCommerce solutions are great for any business taking payments over the phone, through a website or app or if you have automated business processes.
    • The global payment gateway solution enables you to accept payments online quickly and securely. 

    How it works

    You can use the gateway solution in three ways, plus extra features:

    • Virtual Terminal which turns your personal computer with internet access into a Point of Sale (POS) device
    • Use Connect for a quick and easy integration to your website, with plugins to the 25 most popular shopping carts
    • Use the API to develop an integrated payment solution for your business applications and processes
    • Extra features include: Tokenisation, Secure Card data storage, Recurring Payments, Fraud Blocking, Reporting, PCI DSS level 1 compliant
  • Free service add-ons

    Free service add-ons

    Enhance your business even further with these free optional add-ons:

    • Dynamic Currency Conversion (DCC) enables you to offer your international clients an enhanced level of service whilst also earning additional revenue for your business.
    • Online Account Management Tool – RAM – All payment solutions come with access to a web-based online portal, providing you 24/7 access to daily settlements, transaction data, statements and reports.
  • Important Information

      Any information is of a general nature only. We have not taken into account your objectives, financial situation, or needs when preparing it. Before acting on this information you should consider if it is appropriate for your situation. BOQ Specialist is not offering financial, tax or legal advice. You should obtain independent financial, tax and legal advice as appropriate.

      The issuer and credit provider of these products and services is BOQ Specialist. Terms and conditions, fees and charges and lending and eligibility criteria apply. You should obtain and consider the product terms and conditions before making any decision about whether to acquire the products. We reserve the right to cease offering these products at any time without notice.

      For target market determinations please click here.

      © 2020 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be trademarks or registered trademarks of their respective companies.

      ^6 months free rental on the Move 5000 terminal

      1. Merchants successfully on-boarded as a First Data Merchant Solutions Australia Pty Ltd ABN 51 115 245 531 (“Fiserv”) entity merchant between 1 January 2022 – 31 December 2022 (the “Campaign Period”) will be eligible for a waived terminal rental fee for one terminal and one Merchant ID for the first six months (the “Processing Period”) following the date the Merchant ID (“MID”) is created by Fiserv (subject to KYC and credit approvals).

      2. The Free Terminal Rental Campaign offer is only available for the Ingenico Move5000 terminal to eligible merchants as defined in Clause 3.

      3. In order to be eligible to receive the terminal rental fee waiver a merchant must:

      • a. be a BOQ Specialist - a division of Bank of Queensland Limited ABN 32 009 656 740 AFSL and Australian Credit Licence no. 244616 (BOQ Specialist) client with a BOQ Specialist business banking package;
      • b. be on boarded and have a new Merchant ID created during the Campaign Period;
      • c. enter into a Merchant Agreement with Fiserv during the Campaign Period;
      • d. receive the merchant acquiring services from Fiserv through POS terminal(s) provided by Fiserv;
      • e. not be in material breach of the Merchant Agreement at any time during the Processing Period.

      4. Fiserv may suspend, revoke or amend the Free Terminal Rental Campaign at any time for any reason. The offer is non-transferable. The rules of the campaign may be changed without notice and at the sole discretion of Fiserv.

      5. The promoter of this offer is First Data Merchant Solutions Australia Pty Ltd ABN 51 115 245 531 (Fiserv). BOQ Specialist is not responsible for and shall have no liability for and makes no representations or warranties regarding the offer provided by Fiserv. Merchant products are offered exclusively by Fiserv and are not offered by BOQ Specialist - a division of Bank of Queensland Limited ABN 32 009 656 740 AFSL and Australian Credit Licence no. 244616 (BOQ Specialist) or any of its affiliates. BOQ Specialist does not guarantee the obligations or performance of Fiserv or the products or services that Fiserv offer.

      6. These Terms and Conditions are governed by and construed in accordance with the laws of Australia.