Help and Support

Answering your questions about banking at BOQ Specialist{sub-heading}

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Latest news and updates{yellow-border}

System status

Learn about BOQ Specialist system status and any upcoming works.

See system status

Online banking

Learn about online banking with BOQ Specialist.

Online Banking

Fraud and Scam Alerts

Learn about the latest fraud and scams to be aware of.

Read the alerts

FAQ support pages{yellow-border}

Your account FAQs

Online banking

Travelling overseas

Credit and debit cards

Losing a loved one

Remediation funds owed

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Home loan FAQs[br]

What is lenders mortgage insurance

What is stamp duty

What is an interest only loan

What is an offset account

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Practice finance FAQs

Medical practice start up costs

How to manage medical office cashflow

The best business account for your practice

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Personal banking FAQs

Features to look for in a good savings account

Personal finance best practices

What is the best credit card for doctors

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More help and support{yellow-border}

Financial Difficulty Assistance

Find out how we can help

Natural Disaster Support

Find out how we can help

Fraud and scam assistance

Get assistance with fraud and scams

Protecting your money as you get older

Find out how we can support you

Remediation Funds Owed

How to retrieve money that is owed to you by BOQ Specialist

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We're here to help{yellow-border}

Contact us

Find out how you can contact us

Feedback and complaints

Visit our compliments and complaints support page

Confirming your details

Confirming your details is not just a regulatory requirement; it's a vital step in protecting your information.

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Important Information

The information contained in this webpage is general in nature and has been provided in good faith, without taking into account your personal circumstances. While all reasonable care has been taken to ensure that the information is accurate and opinions fair and reasonable, no warranties in this regard are provided.