Terms and conditions
Important information for our clients{yellow-border}
Transactional bank accounts with optional overdraft and savings accounts
Credit and debit cards
Direct Debit Request Service Agreement
Commercial loans
- Facility General Conditions March 2026
- Facility General Conditions January 2025
- General Security Agreement General Conditions
- Commercial Specific Security Agreement General Conditions
- Unregulated Guarantee and Indemnity General Conditions March 2026
- Unregulated Guarantee and Indemnity General Conditions November 2023
- Unregulated Cross Guarantee and Indemnity General Conditions
Asset finance and motor vehicles
Secured personal overdraft agreement
Additional information for students and graduates
Foreign currency
Fee schedules
Online banking
Credit guide
Privacy policy
Privacy Notices
Government Guarantee
Under the Financial Claims Scheme (FCS) the Australian Government guarantees certain deposits up to $250 000 held with an authorised deposit-taking institution (ADI). BOQ Specialist is a division of Bank of Queensland Limited, and as such, qualifying deposits placed with BOQ Specialist are covered under the government guarantee provided to Bank of Queensland Limited (the ADI).
Banking code of practice
The Banking Code of Practice (the Code) regulates how we communicate with our client and handle complaints and our obligations to assist clients who may be experiencing financial hardship or other personal circumstances impacting their financial position. Compliance with the Code is monitored by the Banking Code Compliance Committee (BCCC), an independent organisation whose role is to ensure subscribing banks are honouring their commitments to customers as set out in the Code.