Terms and conditions

Important information for our clients{yellow-border}

Transactional bank accounts with optional overdraft and savings accounts

Credit and debit cards

Direct Debit Request Service Agreement

Home loans

Commercial loans

Asset finance and motor vehicles

Consumer

Commercial

Secured personal overdraft agreement

Additional information for students and graduates

Foreign currency

Interest rates

Fee schedules

Online banking

Credit guide

Privacy policy

Privacy Notices

Government Guarantee

Under the Financial Claims Scheme (FCS) the Australian Government guarantees certain deposits up to $250 000 held with an authorised deposit-taking institution (ADI). BOQ Specialist is a division of Bank of Queensland Limited, and as such, qualifying deposits placed with BOQ Specialist are covered under the government guarantee provided to Bank of Queensland Limited (the ADI).

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Banking code of practice

The Banking Code of Practice (the Code) regulates how we communicate with our client and handle complaints and our obligations to assist clients who may be experiencing financial hardship or other personal circumstances impacting their financial position. Compliance with the Code is monitored by the Banking Code Compliance Committee (BCCC), an independent organisation whose role is to ensure subscribing banks are honouring their commitments to customers as set out in the Code.

Banking Code of Practice

Target market determinations

Products no longer available

Competition terms and conditions

Important Information

Any information is of a general nature only. We have not taken into account your objectives, financial situation, or needs when preparing it. Before acting on this information you should consider if it is appropriate for your situation. BOQ Specialist is not offering financial, tax or legal advice. You should obtain independent financial, tax and legal advice as appropriate.