Terms and conditions

Important information for our clients

• Bank accounts
  • Everyday Plus account Terms and Conditions
  • Everyday Plus account with Qantas rewards program Terms and Conditions
  • Everyday Plus account with Velocity Frequent Flyer rewards program Terms and Conditions
  • Transaction and savings account with overdraft facility Terms and Conditions
• Savings and Fixed Term Deposit accounts
  • Transaction and savings accounts Terms and Conditions
• Credit and Debit Cards
  • BOQ Specialist Credit Card Conditions of Use
  • BOQ Specialist Qantas Rewards Program
  • BOQ Specialist Velocity Frequent Flyer Rewards Program
  • BOQ Specialist credit card insurance (current)
  • BOQ Specialist credit card insurance (effective 9 June 2022)
  • Important security information
  • Credit guide
  • Credit card fees
  • Apple Pay terms and conditions
  • Google Pay terms and conditions
  • Debit card conditions of use
• Home loans
  • Home loan banking package Terms and Conditions
• Personal loans
  • Personal loan facility agrement Terms and Conditions
• Car loans

  NCCC car loan Terms and Conditions

• Foreign currency
  • Foreign currency deposit Product Dissclosure Statement (PDS)
• Online banking
  • Online banking Terms and Conditions
• Government Guarantee

  Under the Financial Claims Scheme (FCS) the Australian Government guarantees certain deposits up to $250 000 held with an authorised deposit-taking institution (ADI). BOQ Specialist is a division of Bank of Queensland Limited, and as such, qualifying deposits placed with BOQ Specialist are covered under the government guarantee provided to Bank of Queensland Limited (the ADI).

  Read more

• Privacy policy
  • BOQ Specialist Privacy Policy
• Banking code of practice
  The Banking Code of Practice (the Code) regulates how we communicate with our client and handle complaints and our obligations to assist clients who may be experiencing financial hardship or other personal circumstances impacting their financial position. Compliance with the Code is monitored by the Banking Code Compliance Committee (BCCC), an independent organisation whose role is to ensure subscribing banks are honouring their commitments to customers as set out in the Code.
   

  Banking Code of Practice

• Interest rates
  • Savings and term deposit interest rates
• Target market determinations
  • For target market determinations please click here

  •  
• Additional information for students and graduates
  • Student Banking Package and CareerStarter Banking Package Terms and Conditions
  • Personal loan package Terms and Conditions
  • Fellowship Banking Package offer Special Terms and Conditions
  • FutureFocus program Terms and Conditions
• BOQ Specialist ADX Sydney Competition
  • BOQ Specialist ADX Sydney competition
• BOQ Specialist AVA Golden Ticket Competition 2022
  • BOQ Specialist AVA Golden Ticket Competition