How to build a flagship practice with your SMSF
When a Queensland orthodontist found the property for the practice of his dreams, he built it with the help of his SMSF and BOQ Specialist.
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Service that never sleeps
Onshore support for all of your banking and financial needs. 24 hours a day, 7 days a week.
BOQ Specialist clients have access to our 24-hour Client Service Centre, which means you can operate at all hours, in all time zones. The centre is operated by our highly qualified team located within Australia who are here to help if you need assistance with:
- Balance/transaction enquiries, or help opening a new account
- Statements and documents (payout letters, maturity letters, amortisation schedules, etc)
- Online and mobile banking registration and support
- Updating contact details
- Foreign currency conversions
- Funds transfers or loan repayments
- Credit/debit card maintenance (activate, block, change PIN, etc)
- Fraud assistance
Our Client Service Centre prides itself on providing the best possible experience to all BOQ Specialist clients. The team offers a single point of contact for all products, immediate answers to calls with no recorded messages, and same day responses to emails and secure messages. Consultants are highly capable and degree-qualified.
A day in the life of the Client Service team
