Support for all of your banking and financial needs{yellow-border}
Our Client Service Centre prides itself on providing the best possible experience to all BOQ Specialist clients. The centre is operated by our highly capable team.
Available from 8.00am-1.30am seven days a week, our team can assistance with:
- Balance/transaction enquiries, or help opening a new account
- Statements and documents (payout letters, maturity letters, amortisation schedules, etc)
- Online and mobile banking registration and support
- Updating contact details
- Foreign currency conversions
- Funds transfers or loan repayments
- Credit/debit card maintenance (activate, block, change PIN, etc)
- Fraud assistance
Our dedicated after-hours team are available from 1.30am-8.00am, to help you with the following:
- Credit/debit card maintenance (activate, block, change PIN, etc)
- Online and mobile banking support
- Fraud assistance
- Emergency cash/card enquiries
Find out how we support our clients{yellow-border}
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