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We’re here for you: BOQ Specialist ready to support clients affected by lockdowns

Sydney, 1 July 2021

With a significant number of residents in NSW enduring a strict two week lockdown, and other states entering snap lockdowns, BOQ Specialist is committed and ready to assist clients and businesses who are financially impacted or worried about the knock-on effects and need help.

Financial support available to eligible clients affected by a lockdown can include:

  • The ability to defer mortgage and/or loan repayments for a short period;
  • The option to make Interest Only repayments for a short period;
  • Special arrangements in relation to arrears;
  •  Early access to Term Deposit funds with wavier of redemption fee; and
  •  Waiver of other fees and charges related to non-payment.

To support small and medium businesses impacted by a lockdown, eligible existing business clients will have access to a low interest rate business loan of up to $5 million through the Federal Government’s SME recovery loan scheme.

For new and existing business clients who wish to take advantage of heavily discounted rates, BOQ Group is offering fixed rates from 2.39% for two years, to continue supporting the growth of the economy1.

Clients are encouraged to contact their financial specialist directly, or our client service centre on 1300 160 160 for priority support.

While BOQ branches will be open to serve customers, employees who can work from home have been encouraged to do so. The BOQ Group has also announced vaccination leave, an initiative introduced to assist those who choose to be vaccinated. Eligible BOQ Group employees who wish to receive the COVID-19 vaccinations are eligible for two half days of paid leave under this new scheme.


Media contact:

Kieran Debney

E: mediarelations@boq.com.au

P: 0420 363 533

  • Important Information

      1 Available for a limited time for new residential secured lending with a minimum loan amount of $200,000 and a maximum of $3 million, and a Loan-to-Value ratio up to 80%. The fixed rate discount will apply until the end of your fixed term or until you request us to vary the loan. Fixed rate discount is not available to self-managed super funds, or on refinance of, or an increase to, existing BOQ facilities.

      The information contained in this webpage is general in nature and has been provided in good faith, without taking into account your personal circumstances. While all reasonable care has been taken to ensure that the information is accurate and opinions fair and reasonable, no warranties in this regard are provided. 

      The issuer and credit provider of these products and services is BOQ Specialist. Terms and conditions, fees and charges and lending and eligibility criteria apply. You should obtain and consider the product terms and conditions before making any decision about whether to acquire the products. We reserve the right to cease offering these products at any time without notice.

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