We’re here for you: additional COVID-19 support for clients and small businesses across Australia

Sydney, 15 July 2021

With the impacts of COVID-19 restrictions continuing to cause strain on individuals and small businesses, BOQ Group has announced further support measures for impacted clients across Australia. 

On application, the support includes: 

Small businesses

  • Eligible small business clients will be able to defer repayments for up to 3 months, with loan terms extended accordingly 1

Everyday banking

  • Eligible clients will be able to receive refunds of merchant terminal rental fees for up to 3 months 
  • Eligible clients will have early access to Term Deposit funds and a waiver of redemption fee for up to 3 months 
  • Specialised targeted support for larger business clients

Home loans

  • Both individual and business home loan clients will have access to a range of support measures, including deferrals for up to 3 months  

The new support measures are in addition to the current range of COVID-19 financial support available, which include:

  • The ability to defer mortgage and/or loan repayments for a short period;
  • The option to make Interest Only repayments for a short period;
  • Special arrangements in relation to arrears;
  • Early access to Term Deposit funds with wavier of redemption fee; and
  • Waiver of other fees and charges related to non-payment.
  • Access to a low interest rate business loan of up to $5 million through the Federal Government’s SME recovery loan scheme.

Clients are encouraged to contact their financial specialist directly, or our Client Service Centre on 1300 160 160 for priority support.


Media contact:

Kieran Debney

E: mediarelations@boq.com.au

P: 0420 363 533

  • Important Information

      1 Business lending less than $3m and a turnover of less than $5m, and only for loans in good standing with payments up to date or engaged in a payment program.

      The information contained in this webpage is general in nature and has been provided in good faith, without taking into account your personal circumstances. While all reasonable care has been taken to ensure that the information is accurate and opinions fair and reasonable, no warranties in this regard are provided. 

      The issuer and credit provider of these products and services is BOQ Specialist. Terms and conditions, fees and charges and lending and eligibility criteria apply. You should obtain and consider the product terms and conditions before making any decision about whether to acquire the products. We reserve the right to cease offering these products at any time without notice.

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