Priority Pass

Your Complimentary membership

Our Signature credit card comes with complimentary Digital Priority Pass™ membership.

As a primary cardholder, you and a guest will be entitled to four complimentary lounge visits each per calendar year in over 1,400 VIP lounges in 500 cities across 130 countries.

What is included?

Primary cardholders receive one complimentary Priority Pass™ Standard Membership as a special feature of the BOQ Specialist Signature credit card.
Signature cardholders will automatically be enrolled for the Priority Pass™ Standard membership.
Access to over 1,400 VIP lounges in 500 cities across 130 countries.

Which lounges do I have access to?

Please visit prioritypass.com/airport-lounges to find a list of available international lounges.

Domestic lounge visits include access to airport lounges only. Standalone cafes, bars or restaurants are not included.
When will I receive my Priority Pass card?

Unfortunately, there have been delays transitioning your Priority Pass Standard Membership from a physical membership card to a digital format and we are no longer providing new physical membership cards.

If you already have a physical card, you are still able to use your current physical Priority Pass card.

However, if you do not have your physical card or your physical card has expired, you will need to pay for lounge access using your BOQ Specialist Signature credit card. We will, however, reimburse this fee. Please contact our Client Service Centre on 1300 160 160 to provide the receipt of payment and we will arrange for the fee to be refunded. Your Priority Pass entitlements remain the same and are subject to the Conditions of Use available at www.prioritypass.com.

Once the digital Priority Pass membership is ready to roll out, we will provide an update and instructions on how to activate your digital access.
In which name will the Priority Pass card be issued in?

The digital membership must be in the name of the Primary cardholder of the BOQ Specialist Signature credit card.
How many lounge visits am I entitled to?

The primary cardholder is entitled to four complimentary visits to Priority Pass lounges and may bring one guest per visit free of charge per calendar year. Any additional guests will be charged directly to your BOQ Specialist Signature credit card at their ordinary price, currently US$29 per person, per visit.
What if I have more than one additional guest traveling with me or make more than 4 visits in a year?

You can bring one guest for free when that guest is travelling with you during any of your four complementary visits. Any additional guests will be charged directly to your BOQ Specialist Signature credit card at their ordinary price, currently US$29 per person, per visit.

Visits outside of the complementary allowance are charged directly to your BOQ Specialist Signature credit card at their ordinary price, currently US$29 per person, per visit.
When does the annual visit allowance reset?

The complementary visit allowance will reset on 1 January each year.

Priority Pass

Your Complimentary membership

What is included?

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