BOQ Specialist Client Service Centre
Within Australia: call 1300 160 160
Overseas: call +61 2 9293 2121
Within Australia: call 1800 639 607
Overseas: Click here for contact numbers.
Qantas Frequent Flyer
Within Australia: call 13 11 31
For medical emergency call Chubb Assistance on
+61 2 8907 5642
For general insurance queries and claims
Within Australia: call 1300 170 180
Overseas: call +61 2 8912 9708
Velocity Frequent Flyer
Within Australia call 13 18 75
Overseas call +61 2 8667 5924
The credit provider is BOQ Specialist. Terms and conditions, fees and charges and lending and eligibility criteria apply. We reserve the right to cease offering these products at any time without notice. BOQ Specialist is not offering financial, tax or legal advice. You should obtain independent financial, tax and legal advice as appropriate.