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IBM® Trusteer Rapport™

What is IBM® Trusteer Rapport™?

At BOQ Specialist, our clients' security is our top priority. That is why we have worked with IBM to offer Trusteer Rapport™, online fraud protection software.

It's a simple, non-invasive plug-in that locks down your browser minimising unauthorised access. It's designed to work in parallel with most corporate firewalls or anti-virus software to provide a more secure online environment.

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Windows usersMac users 


How Trusteer Rapport™ protects:

  • Removes existing financial malware from your computer immediately.
  • Prevents financial malware infections when accessing malicious websites or downloading malicious applications.
  • Stops phishing attacks from stealing your credentials and data.
  • Automatic updates are done in the background keeping up with the latest threats.
  • Compact software that will not slow down your computer or interfere with your applications.
  • Protection starts with a quick installation (to help ensure full protection, please restart your computer).

How you know it is working:

  • Once installed, a green Trusteer Rapport™ icon will be displayed near (or in) the browser’s address bar when you are viewing a website that is protected by Trusteer Rapport™.
  • If the site is unprotected, a grey icon will display instead.

What to do if you need help:

Our Client Service Centre are available 24 hours a day, 7 days a week to answer any questions you may have about Trusteer Rapport™ and Online Banking. You can call them on 1300 160 160. 

Want to know more?

  1300 160 160

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  • Important Information

      BOQ Specialist does not endorse or otherwise support IBM® Security Trusteer RapportTM (“Software”) and receives no commission or payment associated with downloading or using the Software. The installation of the Software does not guarantee the prevention of unauthorised access or malware protection for your computer system. The provision of the Software is subject to your acceptance of IBM’s terms and conditions for the use of the Software. By downloading the Software you will be redirected from the BOQ Specialist website to a website external to BOQ Specialist.