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Cancelling a pending direct debit payment

 

Cancelling a pending direct debit payment

If you wish to cancel a direct debit payment that has been processed to your BOQ Specialist account, you can give our 24/7 Client Service Centre a call on 1300 160 160 or send us a secure message via Online Banking. If the payment is due to be processed from your account within the next 48 hours, we can still process your request, however, we cannot guarantee the success of the cancellation. As an extra assurance, we recommend you reach out to the third party provider that you have authorised to debit your account.

  • Important Information

      Any information is of a general nature only. We have not taken into account your objectives, financial situation, or needs when preparing it. Before acting on this information you should consider if it is appropriate for your situation. BOQ Specialist is not offering financial, tax or legal advice. You should obtain independent financial, tax and legal advice as appropriate.