Switching banks

It’s easy to switch your banking to BOQ Specialist

Personal customers only need to call our Client Service Centre, setup a new account and we will help you move your existing direct debits and credits like salaries and automatic bill payments.

You will be asked to complete a Notice of Variation of Account Details Form and this will be sent to your existing financial institution. Your existing financial institution will supply a list of all your existing direct debits and direct credits, and you have the opportunity to transfer these to BOQ Specialist, without the need to write to inform your current direct creditor or debitor of your new bank account details.

For business customers, there is a simple letter template which can be completed and provided to your current direct debitors.

What do you need to get started?

  • Your BOQ Specialist transaction account number and BSB;
  • Your old bank account number and BSB;

Don't have a BOQ Specialist account yet?

You can quickly glance at our Everyday Banking products. When you've chosen the account you would like to open, contact our Client Service Centre on 1300 160 160.

Need help?

You can contact our Client Service Centre on 1300 160 160 anytime - 24 hours, 7 days a week. Once set up, you can monitor all your direct credits and debits through BOQ Specialist Online Banking. You may also wish to refer to our FAQs on Account Switching below.


Switching: Frequently asked questions

  • Important Information

      Any information is of a general nature only. We have not taken into account your objectives, financial situation, or needs when preparing it. Before acting on this information you should consider if it is appropriate for your situation. BOQ Specialist is not offering financial, tax or legal advice. You should obtain independent financial, tax and legal advice as appropriate.