Our absolute priority is ensuring we take every step to look after our clients during these uncertain times - we are ready and available to assist you.
If you are experiencing financial hardship as a result of the Novel Coronavirus, please contact your dedicated financial specialist directly, call 1300 160 160 or click the button below to apply online for assistance via the BOQ hardship form. We are ready to respond to general hardship enquiries, as well as more complicated restructures.
We are here to help, now more than ever
Here are a few ways we will continue to help you manage both your personal and practice finances.
Personal banking support
We're offering you the option of deferring your home loan repayments for up to six months with a check-in at three months, or switching to interest only repayments for twelve months. Your credit card repayments can also be deferred for up to three months.*
Business cash flow support
We can help you to improve and manage your business’ cash flow by allowing you to defer repayments on your business loan for up to six months, or switch to interest only repayments for twelve months.*
Unsecured business loan
In line with the Government’s SME Guarantee Scheme, we can offer small businesses access to an unsecured overdraft facility of up to $250 000, with no repayments required for six months and an interest rate reduction of over 4.00% p.a.*
We are providing additional flexibility for businesses by automatically waiving the monthly account keeping fee on our One Account for Business for six months. Merchant terminal fees can also be waived for three months upon request.
We can help you to secure your savings at a competitive interest rate of 2.00% p.a. on a Private Access account for four months,# or 1.80% p.a. on a term deposit for six to twelve months for all new to bank funds.^
Stay up to date
The Federal, State and Territory Governments have announced a number of financial support measures which are available to Australian businesses. For a comprehensive summary of these measures, please click here.
For the latest guidance on COVID-19, refer to the Australian Department of Health.
This site is regularly updated to give you the latest Coronavirus news, updates and advice from government agencies across Australia.
You can access information in other languages on the SBS website.
Visit SBS at www.sbs.com.au/language/coronavirus
Note: The specific relief measures available to each client will be assessed on a case-by-case basis.
* Interest will continue to be charged to your loan or credit card during any deferred repayment period. Available to approved applicants only.
# Rate includes a fixed bonus margin of 1.25% p.a. above the Private Access account standard variable rate, which is currently 0.75% p.a.
^ Offer available for new to bank funds deposited before 30 June 2020. For full terms and conditions click here.
Terms, conditions, fees, charges, eligibility and lending criteria apply. Interest rates are subject to change without notice. Any information is of a general nature only. We have not taken into account your objectives, financial situation, or needs when preparing it. Before acting on this information, you should consider if it is appropriate for your situation. BOQ Specialist is not offering financial, tax or legal advice. You should seek independent financial, tax and legal advice as appropriate. You should obtain and consider the relevant terms and conditions for any product before making any decision about whether to acquire or continue to hold it. Full terms and conditions are available at boqspecialist.com.au. BOQ Specialist will monitor and review these relief measures regularly and may be required to make changes without notice.