Assistance for clients impacted by
COVID-19


Our absolute priority is ensuring we take every step to look after our clients during these uncertain times - we are ready and available to assist you.  

If you are experiencing financial hardship as a result of the Novel Coronavirus, please contact your dedicated financial specialist directly, call 1800 950 399 (option 2) or click the button below to apply online for assistance via the BOQ hardship form. We are ready to respond to general hardship enquiries, as well as more complicated restructures.
   


 

We are here to help, now more than ever

Here are a few ways we will continue to help you manage both your personal and practice finances.

Personal banking support

If you have been affected by COVID-19 and you have not accessed our Banking Relief Package, you may be eligible for assistance. We will assess your application based on your financial position.

If you are already accessing our Banking Relief Package and you are not in the position to start making repayments when your initial repayment deferral period expires, you may be able to apply for additional assistance. A little extra time or a more tailored solution could be the right option to help you get back on track.

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Business cash flow support

If you have been affected by COVID-19 and you have not accessed our Banking Relief Package, you may be eligible for assistance. We will assess your application based on your financial position.

If you are already accessing our Banking Relief Package and you are not in the position to start making repayments when your initial repayment deferral period expires, you may be able to apply for additional assistance. A little extra time or a more tailored solution could be the right option to help you get back on track.

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Unsecured business loan

The Federal Government has announced Phase Two of the SME Guarantee Scheme to provide SMEs with access to a range of funding to help them to adapt to their new operating environment, support their current or upcoming cash flow needs, or invest in their business for the future.

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Fee waivers

We are providing additional flexibility for businesses by automatically waiving the monthly account keeping fee on our One Account for Business for six months. Merchant terminal fees can also be waived for three months upon request. 

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Open for business

If you're looking to take advantage of the Government's generous tax concessions for businesses, such as the instant asset write-off scheme, we can assist you with financing your asset purchase.  To learn more about what options are available, follow the link below.

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  • Important Information

      Any information is of a general nature only. We have not taken into account your objectives, financial situation, or needs when preparing it. Before acting on this information you should consider if it is appropriate for your situation. BOQ Specialist is not offering financial, tax or legal advice. You should obtain independent financial, tax and legal advice as appropriate.