Following the RBA’s June cash rate increase, we are reviewing what this means for our clients. Learn more

Business banking support for clients impacted by COVID-19

Helping your business through these difficult times 

We understand the importance of helping you manage your cash flow through these challenging times. Your dedicated financial specialist understands you and your business, and has the authority to customise solutions for you. We are ready to respond to general enquiries, as well as more complicated restructures.


Business banking support:

Here are a few of the ways we will continue to help you manage your practice.

Banking Relief Package

If you have been affected by COVID-19 and you have not accessed our Banking Relief Package, you may be eligible for assistance. We will assess your application based on your financial position.

If you are already accessing our Banking Relief Package and you are not in the position to start making repayments when your initial repayment deferral period expires, you may be able to apply for additional assistance. A little extra time or a more tailored solution could be the right option to help you get back on track.


Learn more

Account fee waivers

We are providing additional flexibility to businesses by:

  • automatically waiving monthly account keeping fees on the One Account for business for six months; and 
  • waiving merchant terminal fees for three months upon request.

Access to working capital

In March 2020 the Federal Government launched the Coronavirus SME Guarantee Scheme to provide small and medium enterprises (SME) access to additional funding to help support them through the COVID-19 pandemic.

The Federal Government has announced the second phase of this Scheme which is designed to assist SMEs move out of hibernation, successfully adapt to the new COVID-safe economy, and invest for the future.

Learn more

Open for business

If you are looking to take advantage of the Government’s new tax concessions for businesses, such as the instant asset write-off scheme, we can assist you with financing your asset purchase before 30 June 2022.


Learn more

How to apply

Please contact your dedicated financial specialist directly or call our Client Service Centre below.


  1300 160 160


Enquire now



  • Important Information

      The issuer and credit provider of these products and services is BOQ Specialist. Terms and conditions, fees and charges and lending and eligibility criteria apply. You should obtain and consider the product terms and conditions before making any decision about whether to acquire the products. We reserve the right to cease offering these products at any time without notice.

      For target market determinations please click here.

      Any information is of a general nature only. We have not taken into account your objectives, financial situation, or needs when preparing it. Before acting on this information you should consider if it is appropriate for your situation. BOQ Specialist is not offering financial, tax or legal advice. You should obtain independent financial, tax and legal advice as appropriate.

      Note: The specific relief measures available to each client will be assessed on a case-by-case basis. Not all clients will be eligible for this unsecured working capital loan and you should contact your dedicated financial specialist to understand what other relief options are available.

      *Interest will continue to be charged to your loan  during any deferred repayment period. Available to approved applicants only.

      ^Subject to approval. Lending criteria applies. Loans must be formally approved by 30 September 2020.