Business banking support for clients impacted by COVID-19

Helping your business through these difficult times 

We understand the importance of helping you manage your cash flow through these challenging times. Your dedicated financial specialist understands you and your business, and has the authority to customise solutions for you. We are ready to respond to general enquiries, as well as more complicated restructures.


Business banking support:

Here are a few of the ways we will continue to help you manage your practice.

Banking Relief Package

If your BOQ Specialist business lending facilities are up to date, you could be eligible to access our Banking Relief Package. 


Learn more

Account fee waivers

We are providing additional flexibility to businesses by:

  • automatically waiving monthly account keeping fees on the One Account for business for six months; and 
  • waiving merchant terminal fees for three months upon request.

Access to working capital

In March 2020 the Federal Government launched the Coronavirus SME Guarantee Scheme to provide small and medium enterprises (SME) access to additional funding to help support them through the COVID-19 pandemic.

The Federal Government has announced the second phase of this Scheme which is designed to assist SMEs move out of hibernation, successfully adapt to the new COVID-safe economy, and invest for the future.

Learn more

Deferred loan repayments

We can help you to improve and manage your practice's cash flow by:

  • deferring your repayments for up to four months;* or
  • switching to interest only repayments for up to twelve months.  

Open for business

If you are looking to take advantage of the Government’s new tax concessions for businesses, such as the instant asset write-off scheme, we can assist you with financing your asset purchase before 31 December 2020.


Learn more

How to apply

Please contact your dedicated financial specialist directly or call our Client Service Centre below.


  1300 160 160


Enquire now



  • Important Information

      The issuer and credit provider of these products and services is BOQ Specialist. Terms and conditions, fees and charges and lending and eligibility criteria apply. You should obtain and consider the product terms and conditions before making any decision about whether to acquire the products. We reserve the right to cease offering these products at any time without notice.

      Any information is of a general nature only. We have not taken into account your objectives, financial situation, or needs when preparing it. Before acting on this information you should consider if it is appropriate for your situation. BOQ Specialist is not offering financial, tax or legal advice. You should obtain independent financial, tax and legal advice as appropriate.

      Note: The specific relief measures available to each client will be assessed on a case-by-case basis. Not all clients will be eligible for this unsecured working capital loan and you should contact your dedicated financial specialist to understand what other relief options are available.

      *Interest will continue to be charged to your loan  during any deferred repayment period. Available to approved applicants only.

      ^Subject to approval. Lending criteria applies. Loans must be formally approved by 30 September 2020.